Frequently Asked Questions
Everything you need to know about bringing California cool into your home.
What is the typical shipping timeline for furniture and large decor?
Standard in-stock items typically ship within 5-7 business days. For larger furniture pieces, our white-glove delivery service will contact you within 2 weeks to schedule a specific delivery window.
Do you offer international shipping?
Currently, Fred Segal Home ships exclusively within the contiguous United States. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We accept returns on most decor and non-furniture items within 30 days of delivery, provided they are in original condition. Please note that custom upholstery and 'Final Sale' items are not eligible for return.
Are your products covered by a warranty?
Yes, our furniture collections carry a one-year limited warranty against manufacturing defects in materials and workmanship under normal household use.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We encourage customers to feel the quality of our textiles. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the perfect match for your space.
How do I care for my Fred Segal Home textiles and wood pieces?
Each product page includes specific care instructions. Generally, we recommend avoiding direct sunlight for wood finishes and professional cleaning for our premium upholstery to maintain their longevity.